Friday, January 16, 2015

blah blah blah, right?

Every time some little unnecessary "part of our daily life here on planet earth" BS crops up I think about starting a blog to gripe about it and see if anyone else might share my peeve.  Especially as more often than not my peeve is connected with large organizations like: companies, local government, or the state I live in--Georgia Government really gripes my arse! 

Today (and several times a year) I'm filled with the petty urge to gripe about amazon's review system.  First off, it seems to me that if amazon is going to reject my review with the following BS....
Thanks for submitting a customer review on Amazon. Your review could not be posted to the website in its current form. While we appreciate your time and comments, reviews must adhere to the following guidelines:
.....they should have some sort of appeal process as I carefully read those guidelines and my review did not violate them.  But, no, they just want to raise my blood pressure, right?  Do they even have a human being read the review after some program/robot type thing tags it?  Obviously not, or the human being is ignorant and should be trained by someone that is not (ignorant.) 

It's like those automated phone systems that fail miserably at providing appropriate options to get you to the person you need to speak with. (I speak mostly of Georgia Government's phone systems here--I have hours of recorded phone footage (or as there is no video, only audio, maybe I should say phone toe-age?) that proves Georgia Medicaid's Phone System could win hands-down over any other state's phone system for being completely useless.  After it looped me round and round five or six times I had to resort to trickery on the dumb machine to get through to a live person. 

THEN after holding for over an hour the worker that eventually answered the phone hangs up under the pretense of putting me on hold to check with someone else because she didn't have a clue how to answer the question asked of her.  Don't know the answer?  Just hang up and let the person call back and get one of your co-workers that actually know their job. 
I'm thinking of posting you (Georgia Medicaid 800 number telephone operator) on Youtube so someone can recognize your name and voice.  You shouldn't give your name when you answer the phone if you're going to hang up just because you don't know the answer to a question!  Granted, I listened to the part where she says her name five times and couldn't quite determine what she said her name was--but I imagine one or two of the hundred or so people that know this worker personally would be able to combine the following three pieces of knowledge together (1. she works for GA Government answering Medicaid phone lines, 2. that sounds like my neighbor ****, 3.  her name is ***** and that recording sounded a lot like ****!)  And then while laughing and reaching for the phone simultaneously the person that knows her will dial her number and tell her she's on youtube.
Because the world is filled with so many people that no longer care one bit about what is right or wrong, who imagine twisting the truth or an outright lie is the way to go with everything; I've begun recording 70% of any dealings I have with other people where the conversation taking place is important.  Plus, it's great to be able to reference what a business or doctor or lawyer said to you as not many of us can remember a 20 minute conversation word for word, right?

Being able to download all these conversations onto my computer is fantastic!  My family wanted to know exactly what the doctor told me the other day, I said--I'll just send it to you by email, my recorder saves in .wav file format, you can listen to the conversation yourself using windows media player. 

Well, I guess that is enough griping for one night.  Did you notice how simply and easily I flowed from a gripe about amazon into a gripe about Georgia Medicaid?  I only griped ten percent of what I wanted to about EACH SUBJECT, but I really need to get those dishes I left soaking in the sink done.